To automate product review requests on Wix, install Proofy Reviews, turn on automatic emails after the order is fulfilled with a short delay, add product and email exclusions, and use one-time pushes when you need a manual batch. Do not fire requests when the shipping label prints.
Best fit
Proofy → fulfilled + delay → exclusions → test order. One reviews app only.
Automate review requests on Wix
Install Proofy, set fulfilled + delay, add product and email exclusions, then test with your own order.
Install Proofy on WixThe short answer
- Install Proofy from the Wix App Market.
- Enable automatic requests after fulfilled + delay.
- Add product and email exclusions.
- Use one-time pushes for catch-up batches.
- Place a test order and confirm the email.
Why fulfillment timing matters
A store turns on review emails the day the order ships. The automation works. The customer is reviewing a tracking page, not the product. Move the send until after fulfillment, plus a short use window. In Proofy, fulfillment status is not the same as delivery confirmation.
Proofy automatic and one-time requests
Proofy Reviews. Automatic + one-time requests (Free)
Proofy supports automatic rules after order created, paid, or fulfilled, each with a delay, plus one-time manual pushes. Email only. no SMS. That covers the Wix product-review request job without another paid platform. Email wording is still on you. see review request email copy for Wix for templates.
General ask strategy (any store): how to ask customers for reviews. Full product-page setup: how to add product reviews on Wix. App choice context: Wix review app.
Exclusions that protect trust
In Proofy, exclusion filters let you skip specific products and customer emails. They do not automatically detect refunded or cancelled orders by status. If a sensitive SKU or email should never get an ask, add it to the exclusion lists.
Mistakes that waste automation
- Sending on ship day instead of after fulfillment (+ delay)
- Running two reviews apps with two request systems
- No exclusions for VIP or sensitive SKUs
- Never testing with your own order
When not to automate yet
- You have no fulfilled orders yet
- Nobody will moderate incoming reviews
- Your product pages are not ready to show stars
What to measure
- Request send rate
- Completion rate
- Time from fulfillment to send
- Share of SKUs with at least a few published reviews
Ready to turn requests on?
Proofy Reviews. free automatic and one-time review requests on Wix.
Install Proofy on WixFAQ
How do I automate product review requests on Wix?+
Install Proofy Reviews, enable automatic requests after the order is fulfilled with a short delay, add product and email exclusions, then test with your own order. Use one-time pushes for a manual batch.
What can Proofy exclude from automatic requests?+
Specific products and customer emails. Proofy exclusion filters do not automatically skip refunded or cancelled orders by status. Keep those lists current.
What is the difference between automatic and one-time requests in Proofy?+
Automatic requests fire from order rules (created, paid, or fulfilled + delay). One-time pushes send a manual batch when you choose. Most stores run automatic as the default and use one-time for catch-up.
Should I use built-in Wix Reviews for automation instead?+
No as the default. Use Proofy for automatic and one-time requests, exclusions, and the rest of the product-review loop. If you already live on native only, switch to Proofy when you want request controls and one primary app.
Does Proofy send SMS review requests?+
No. Proofy sends email requests. Email after fulfillment (+ delay) is enough for most Wix catalogs.
Still deciding what fits your store?
Tell us what you are running today and we will tell you what to add, swap, or skip.
